Office 2016 Standard and Professional Plus Error 1935 during installation

Rename This Key:

 

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\AppModel

 

Right before the install fails, it checks this key, which my other machine didn’t have at all.  It seems to be something related to apps installed through the store (this had 365 which was uninstalled previously).  I simply renamed the key and the install worked fine.

 

Things that didn’t work:

 

1. sfc /scannow

2. DISM repair

3. .net repair tool (didn’t really do much and found no errors)

4. Office removal tool (said it wasn’t installed)

5. Rebooting

6. cleaning temp folders

7. Update to latest

 

 

 

Regards,

 

Kon Belieu

Partner

Kon@cxit.com   |  513-575-3500


4440 Lake Forest Dr., Suite 102B, Cincinnati, OH  45242

 

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