COM class error when i open Outlook

When opening outlook you get this error: COM class factory for component with CLSID {7ED1E9B1-CB57-4FA0-84E8-FAE653FE8E6B} failed due to the following error: 80040154


It actually turned out to be a combination between our accounting software called Maxwell and Trend Micro.  I had uninstalled and reinstalled office to no avail, then Friday, one of the accounts hit a wrong button in outlook and the error came up again.  It turns out that there is a feature that lets you send email from outlook directly into Maxwell.  No one here uses that feature so we only saw the error when outlook started up.  It turns out that the anti-spam feature in Trend Micro was putting a programming hook into the Maxwell directory and when Trend Micro was removed this caused the error.  The quick solution was to uninstall and reinstall Maxwell since we have a small accounting department.  This would not be a solution if we had a larger accounting department.  I feel that this is very poor programming on Trend Micro’s part.  I should not have to uninstall and reinstall another software program to get rid on an error created by Trend Micro.


Thanks to This Discussion:




Comments are closed

Latest Comments

No comments to show.